Waste Minimization Guidance Document - G158: Returning non-conforming parts to suppliers.

Returning Non-Conforming Parts to Suppliers for Rework or Replacement

Non-conforming parts can disrupt production and increase costs—but returning them to suppliers for rework or replacement helps maintain quality and efficiency. This resource explains how to establish a structured return process that ensures compliance, reduces waste, and strengthens supplier relationships.

What you’ll learn in this resource:

  • Why returning non-conforming parts is critical for quality control
  • Steps for setting up a return process with your suppliers
  • Documentation and communication best practices for smooth returns
  • How this approach supports sustainability and cost savings

Download the guide now and start improving your material management and supplier collaboration.


FAQs

Why return non-conforming parts instead of scrapping them?
Returning parts reduces waste, recovers value, and ensures suppliers address quality issues at the source.

What documentation is required?
Typically, a non-conformance report, return authorization, and shipping details—our guide provides templates and tips.